You have your ESA letter. Now what? Many people simply hand it to their landlord and hope for the best. A short, clear written request works better: it shows you know your rights, creates a paper trail, and makes it easy for your landlord to say yes.

Here’s how to make your request under Florida law, plus a sample letter you can copy.

When to Make Your Request

You can request an ESA accommodation at any time:

• With your rental application. This avoids surprises and keeps the process simple.
• Before your animal moves in. If you already live there, ask before bringing your ESA home.
• At lease renewal. If you get a new ESA or your letter is renewed, send an updated request.

You don’t have to disclose your ESA before you’re approved for an apartment, but being upfront usually builds goodwill.

What Florida Law Lets Your Landlord Ask For

Under Florida Statute 760.27, when your disability isn’t obvious, a housing provider can ask for reliable documentation of your disability-related need for the animal, such as a letter from a licensed mental health professional.

Your landlord can ask for:

• Your ESA letter from a licensed practitioner with personal knowledge of your need
• Proof your animal meets local licensing and vaccination requirements, such as a rabies certificate

Your landlord can’t ask for:

• Your diagnosis or how severe your condition is
• Your medical records
• Extra pet rent, pet fees, or pet deposits for your ESA

You’re still responsible for any damage your animal causes, just like any tenant.

Sample ESA Accommodation Request Letter

Copy this into an email or letter and fill in the brackets.

Subject: Reasonable Accommodation Request – Emotional Support Animal

Dear [Landlord or Property Manager Name],

I am a [current tenant at / applicant for] [address and unit number]. I am writing to request a reasonable accommodation under Florida Statute 760.27 and fair housing law to live with my emotional support animal, a [type of animal] named [name].

I have a disability, and my emotional support animal helps alleviate symptoms of that disability. Attached is a letter from my licensed mental health professional confirming my need for this animal.

I am requesting an exception to the property’s [no-pet policy / pet fees / breed or weight restrictions] for my emotional support animal. I have also attached my animal’s current vaccination records. I will keep my animal under control and take responsibility for any damage it causes.

Please let me know in writing if you need any additional information. I look forward to your response.

Sincerely, [Your name] [Phone and email] [Date]

Tips for a Smooth Approval

1. Send it in writing. Email works well because it’s dated automatically.
2. Attach your letter and vaccination records. This answers most questions before they’re asked.
3. Keep it short and polite. You don’t need to explain your diagnosis or share personal details.
4. Save copies. Keep your request, your landlord’s reply, and any follow-ups in one folder.
5. Follow up if you don’t hear back. A friendly reminder after a week or so is reasonable.

If Your Landlord Says No

Some landlords deny requests because they don’t understand Florida’s ESA law. Ask for the reason in writing, then read our guide on what to do if your landlord denies your ESA letter. You can also file a complaint with the Florida Commission on Human Relations.

Need an ESA Letter First?

Florida Pet ESA’s Florida-licensed counselor, Jay Charboneau, MS, LMHC, provides evaluations by phone or Zoom, with letters that meet Florida’s requirements under Statute 760.27.

Start your free screening or call (727) 344-9930.

Are you ready to get your ESA Letter Florida?

This article is for general information and isn’t legal advice.